Repair | Remake | Recycle | Resale
Underpinning our ambitions is the concept of circularity - with our reVAELA programme, no product will end up in landfill and will instead be either repaired, remade, recycled, or resold.
Vaela offers free repairs to material and construction flaws for the practical lifetime of its products. Products damaged through misuse, or neglect may be repaired at a reasonable price. Repairs will be carried out in batches so your repair may take a little time to turn around.
If a product cannot be repaired, customers have the option to have it returned or they can decide to leave it with us to remake it into something else, or recycle it if it's not possible to remake. Either way, they have the option to replace the item at a discounted price.
If the garment is in a good state of repair, and they no longer want it clogging up their wardrobe, we can assist with resale - by providing them with a certificate of authenticity.
In future we hope to work with one of the many organisations that are setting up to ensure no garment makes it landfill.
In 2023, we will:
- Identify third party organization to assist with delivering reVaela (e.g. ReSkinned)
- Understand baseline and costs for reVaela
- Set goals and KPIs
- # products submitted for reVaela
- £ reVaela programme