Repair | Remake | Recycle | Resale
Vaela offers free repairs to material and construction flaws for the practical lifetime of its products. Products damaged through misuse, or neglect may be repaired at a reasonable price. Repairs will be carried out in batches so your repair may take a little time to turn around.
If your product cannot be repaired, you'll have the option to have it returned or you can decide to leave it with us to remake it into something else, or recycle it if it's not possible to remake. Either way, you will have the option to replace your garment at a discounted price.
If your garment is in a good state of repair, and you no longer want it clogging up your wardrobe, we can assist with resale - by providing you with a certificate of authenticity.
In future we hope to work with one of the many organisations that are setting up to ensure no garment makes it landfill.
Please contact us to get the ball rolling.